Our Privacy Policy

This Privacy Policy sets out the approach which The Linen Co. Australia will take in relation to the treatment of Personal Information. It includes information on how The Linen Co. Australia collects, uses, discloses and keeps secure, individuals Personal Information. It also covers how The Linen Co. Australia makes the Personal Information it holds available for access to and correction by the individual. This policy has been drafted having regard to The Linen Co. Australia obligations under the Privacy Act 1988 (including the new National Privacy Principles) (the Privacy Act). This Policy is a public document and has been prepared in light of National Privacy Principle 5, Openness. The Linen Co. Australia will only collect Personal Information where the information is necessary for The Linen Co. Australia to perform one or more of its functions or activities. In this context, "collect" means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified. The Linen Co. Australia collects Personal Information primarily to supply customers with the products and services ordered from it and its related companies. The Linen Co. Australia also collects and uses Personal Information for secondary purposes including:

  • billing and account management
  • business planning and product development; and
  • to provide individuals with information about promotions, as well as the products and services of The Linen Co. Australia affiliated companies and other organisations.
  • to enhance the online shopping experience by displaying products and/or services that match the personal preferences of individuals based on their previous website browsing history and/or buying activity.

The Linen Co. Australia will not collect Sensitive Information from individuals except with consent and only where it is necessary for The Linen Co. Australia to collect such information for an activity or function. The Linen Co. Australia will not collect Personal Information secretly or in an underhanded way.